Last modified: July 10, 2025
Fan Apps SIA, operating under the name UseAward, together with its representatives, consultants, employees, officers, and directors (collectively “UseAward”, “we,” “us,” or “our”), operates the website located at www.useaward.com (the “Site”) and the platform for building AI-generated and manual quizzes, loyalty features, and related interactive content (collectively, the “Services”).
We respect and protect the privacy of our users, including both those who interact with our Services (“End Users”) and visitors to our Site (“Visitors”). This Privacy Policy outlines how we collect, use, disclose, and protect your information, and explains your rights related to that data.
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.
Over the past 12 months, UseAward has collected several categories of personal data in order to provide and improve the Services. We want to be transparent about what we collect, how we use it, and what we don’t do.
All data collection and processing is done either with your consent, as part of service delivery, or based on legitimate interests as outlined in this Privacy Policy.
When you participate in a quiz created by a third party (such as an event organizer, sports club, or company) using the UseAward platform, you may be asked to provide personal information such as your name, email, phone number, or demographic details. In some cases, registration is required to track participation, award points, or issue prizes.
UseAward (Fan Apps SIA) stores and processes this data securely as part of providing the platform.
The organization that created the quiz also has access to your submitted information and may use it for their own purposes, including:
- Sending you follow-up messages
- Running loyalty or marketing campaigns
- Exporting your email for newsletter distribution
Please note that such organizations act as independent data controllers for the data they collect. UseAward is not responsible for how those third parties use or manage your data outside the platform.
We encourage you to review the privacy policies of the organization that created the quiz.
We may collect:
Name
Email
Phone (optional)
Payment data (via Stripe)
Login credentials (if applicable)
We may collect:
IP address
Device/browser type
Technical feedback and interaction logs
When non-personal data is linked to personal identifiers, we treat it as personal data.
We use your data when:
You give consent
It is necessary to provide the Services
We are required by law
We have a legitimate interest (e.g. fraud prevention, service improvement)
You have the right to:
Access or correct your data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise any of these rights, contact: support@useaward.com
We use cookies to:
Authenticate users
Remember sessions
Analyze usage (aggregated)
You can disable cookies via browser settings, though it may affect functionality.
We do not respond to “Do Not Track” browser signals.
Data is stored securely in the EU or US, depending on your region
We retain personal data only as long as needed for legal or operational purposes
Data may be deleted upon your request
We apply:
However, no system is entirely secure. We cannot guarantee 100% security.
The Services are intended for users 18 and older.
We do not knowingly collect data from children under 18.
If you believe we have unintentionally collected such data, please contact us.
We may share data with:
We do not sell your personal data.
UseAward may link to or integrate with third-party platforms (e.g., payment processors, analytics tools). These services have their own privacy policies.
We are not responsible for third-party data practices.
Your data may be processed or stored outside your home country.
By using the Services, you consent to such transfers, including to the EU or United States, as necessary for service provision.
We may update this policy from time to time.
Any updates will be:
Posted on our website
Communicated via email if they are significant
The latest version will always reflect the most current practices.
For questions, requests, or data issues, contact us at:
support@useaward.com
Fan Apps SIA
Ventspils Augsto tehnoloģiju parks 1
Ventspils, LV-3602, Latvia