UseAward Privacy Policy

Last modified: July 10, 2025
‍
Fan Apps SIA, operating under the name UseAward, together with its representatives, consultants, employees, officers, and directors (collectively “UseAward”, “we,” “us,” or “our”), operates the website located at www.useaward.com (the “Site”) and the platform for building AI-generated and manual quizzes, loyalty features, and related interactive content (collectively, the “Services”).

We respect and protect the privacy of our users, including both those who interact with our Services (“End Users”) and visitors to our Site (“Visitors”). This Privacy Policy outlines how we collect, use, disclose, and protect your information, and explains your rights related to that data.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.

Summary of Data Collection and Use

Over the past 12 months, UseAward has collected several categories of personal data in order to provide and improve the Services. We want to be transparent about what we collect, how we use it, and what we don’t do.

• We collect identifiers such as your name, email address, phone number, IP address, and other contact details.
• We collect commercial information related to purchases, payments, and loyalty activity, but only through trusted third-party processors such as Stripe.
• We collect geolocation data based on your IP or device settings.
• We may collect professional information, such as your work email, if provided during registration or participation.
• We do not sell personal data.
• We do disclose certain data to our service providers or organizations that create quizzes on our platform, only as needed to deliver the intended service or as required by law.
• We do not collect biometric, educational, or audio-visual data.
• We do not build behavioral profiles or make automated decisions based on your quiz responses or interactions.
• Some demographic data (such as age or gender) may be collected by organizations via quizzes, if they choose to ask for it.

All data collection and processing is done either with your consent, as part of service delivery, or based on legitimate interests as outlined in this Privacy Policy.

Data Submitted Through Quizzes

When you participate in a quiz created by a third party (such as an event organizer, sports club, or company) using the UseAward platform, you may be asked to provide personal information such as your name, email, phone number, or demographic details. In some cases, registration is required to track participation, award points, or issue prizes.

Who Collects and Uses the Data?

UseAward (Fan Apps SIA) stores and processes this data securely as part of providing the platform.

The organization that created the quiz also has access to your submitted information and may use it for their own purposes, including:

- Sending you follow-up messages
- Running loyalty or marketing campaigns
- Exporting your email for newsletter distribution

Please note that such organizations act as independent data controllers for the data they collect. UseAward is not responsible for how those third parties use or manage your data outside the platform.
‍We encourage you to review the privacy policies of the organization that created the quiz.

Information We Collect

• Personal Data

We may collect:
Name
Email
Phone (optional)
Payment data (via Stripe)
Login credentials (if applicable)

• Non-Personal Data

We may collect:
IP address
Device/browser type
Technical feedback and interaction logs

When non-personal data is linked to personal identifiers, we treat it as personal data.

How We Collect Information

• When you register or interact with our platform
• When you submit quiz answers or forms
• When you contact support
• When you opt in via third-party login
• Via cookies and log files

Legal Bases for Processing (GDPR and Global Standards)

We use your data when:
You give consent
It is necessary to provide the Services
We are required by law
We have a legitimate interest (e.g. fraud prevention, service improvement)

Your Rights

You have the right to:
Access or correct your data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability

To exercise any of these rights, contact: support@useaward.com

Cookies & Tracking

We use cookies to:
Authenticate users
Remember sessions
Analyze usage (aggregated)
You can disable cookies via browser settings, though it may affect functionality.

We do not respond to “Do Not Track” browser signals.

Data Storage & Retention

Data is stored securely in the EU or US, depending on your region

We retain personal data only as long as needed for legal or operational purposes

Data may be deleted upon your request

Data Security

We apply:

• Secure server infrastructure
• Access control and encryption
• Vetting of third-party service providers

However, no system is entirely secure. We cannot guarantee 100% security.

Children’s Privacy

The Services are intended for users 18 and older.
We do not knowingly collect data from children under 18.
If you believe we have unintentionally collected such data, please contact us.

Who We Share Data With

We may share data with:

• Organizations creating quizzes, when you participate in their campaigns
• Service providers (e.g., Stripe, analytics)
• Legal authorities (when required)
• Successors (in the event of a business merger or sale)

We do not sell your personal data.

Third-Party Services

UseAward may link to or integrate with third-party platforms (e.g., payment processors, analytics tools). These services have their own privacy policies.

We are not responsible for third-party data practices.

International Transfers

Your data may be processed or stored outside your home country.
By using the Services, you consent to such transfers, including to the EU or United States, as necessary for service provision.

Changes to this Policy

We may update this policy from time to time.
Any updates will be:
Posted on our website
Communicated via email if they are significant

The latest version will always reflect the most current practices.

Contact Us

For questions, requests, or data issues, contact us at:
support@useaward.com
‍
Fan Apps SIA
Ventspils Augsto tehnoloģiju parks 1
Ventspils, LV-3602, Latvia